Shipping & Policies
I encourage you to approve your proof(s) as soon as possible, to ensure that your order arrives in a timely manner. Although lead time varies by design type and needed date, orders generally ship within 5 to 10 days of proof approval.
Shipping Cost & Information
The majority of Allison LeAnn Designs already have U.S. shipping/delivery costs calculated in with the product cost, unless noted in the item's description. Additional fees may be added for orders shipped to Alaska and Hawaii.
Allison LeAnn Design usually does not ship to P.O. boxes or APO/FPO addresses at this time. If you have any questions or concerns regarding shipping and turnaround time, please contact me.
NOTE: Some items in your order may ship from different locations and in separate packages. You may not receive your entire order at once.
At this time, Allison LeAnn Design is unable to accommodate international orders through our website. Please contact me at Design@AllisonLeAnn.com for a shipping quote.
Returns & Exchanges
Customized items are non-refundable unless Allison LeAnn Design has made an error while processing or printing your order. If this is the case, please contact me asap at Design@AllisonLeAnn.com and I’ll get right on it to make it right!
DAMAGED ITEMS: Everything is packed with the utmost care to assure a safe arrival, but in the unlikely event that your item is damaged in transit, please contact me within 5 days to arrange a replacement.